I am planning to use TAPS for phone implementation. I haven't created the BAT csv file yet. Just want to install taps plug-in and it says:
"An error occurred while loading the SCRIPT SCRIPT[/TAPS.aef]. Please check log for more details when he go to the Application error message."
I wanted to make sure that I meet basic checks:
•Make sure that the Cisco Unified Communications Manager first node is configured and running - YES
•Have the IP address for the Cisco Unified Communications Manager first node server -YES
•Make sure the Cisco UCCX server is configured. The Cisco UCCX application can reside on its own dedicated server - it is up and UCCX installed on it. What are basic configs?
•Be sure to use the locale installer to create the country-specific TAPS prompts - ENGLISH US
What else should I do before starting TAPS aar instalaltion?