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Color IP phone backgrounds not available

Cisco CallManager, Cisco CallManager Express and IP Video

Color IP phone backgrounds not available

Postby Guest » Mon Jan 03, 2011 9:50 am


I am having trouble getting my phone images to display on a 7975 color phone so I can choose a different image. I have checked and verified that the TFTP servers have the same files to include the "List.xml" file. However, the images are available on a 7970 color phone. Why would the images not be available for the 7975?

Guest
 

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Re:Color IP phone backgrounds not available

Postby Guest » Mon Jan 03, 2011 10:54 am


Hi Kimble,

You will need to create the proper images (note the size difference) for the 7975 :)

/Desktops/320x216x16

7975

Creating Custom Background Images

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/6_1/english/administration/guide/7975cst.html#wp1088046

/Desktops/320x212x12

7970/7971

Creating Custom Background Images

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7970g_7971g-ge/english/6_0/administration/guide/7970cst.html#wp1088046

Hope this helps!

Rob

Guest
 

Re:Color IP phone backgrounds not available

Postby Guest » Mon Jan 03, 2011 12:28 pm


Can you recommend a png application to create the images with?

Guest
 

Re:Color IP phone backgrounds not available

Postby Guest » Mon Jan 03, 2011 1:51 pm


i use one called paint .NET, freeware but pretty powerful tool if you don't want to pay =)

HTH

java

if this helps, please rate

Guest
 

Re: Color IP phone backgrounds not available

Postby toneyperk » Thu Jan 17, 2013 12:19 am

I think because the system is not compatible with that type of image .You must convert you images and then try again .
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